Faculty Member
Date
2019
The study sought to assess awareness, perceptions, and value of telehealth in primary care from the perspective of patients. Telehealth users reported that they relied on live video for enhanced access and were less connected to primary care than nonusers were. Telehealth may expand service access but risks further fragmentation of care and undermining of the primary care function absent better coordination and information sharing with usual sources of patients’ care.
